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Solutions AI receptionist for dental clinic

An AI receptionist for clinics and dental practices.

Let patients ask about timings, directions, appointments and reminders without waiting for your front desk to be free.

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Kooday is an AI receptionist for clinics that answers patient enquiries, captures appointment requests and supports reminders across phone, WhatsApp and web chat. It is designed for buyers comparing AI receptionist India, AI voice agent and AI call answering service options.

Use case brief

Who this page is for.

A clinic searching for an AI receptionist usually needs appointment enquiry capture, timing and direction answers, reminder support and a safe handoff path for sensitive patient questions.

The problem
  • Front desk staff are busy with walk-ins and existing patients.
  • New patients often ask the same timing, location and appointment questions.
  • Missed reminder calls become no-shows.
  • After-hours enquiries wait until the next working day.
Implementation flow

What the agent does, and how the conversation moves.

Kooday starts with your services, rules and customer language, then turns repetitive conversations into cleaner next steps for your team.

  1. 1
    Enquiry

    The patient calls, sends a WhatsApp message or opens website chat to ask about appointments or timings.

  2. 2
    Capture

    The AI receptionist collects the patient name, phone number, preferred date, department or visit type.

  3. 3
    Answer

    The agent answers approved clinic information such as hours, location, directions and basic visit instructions.

  4. 4
    Handoff

    The clinic team receives a structured request and can confirm, reschedule or call back.

What the agent handles

Answers appointment enquiries and captures preferred time slots.

Shares clinic timings, directions and basic visit instructions.

Collects patient contact details for staff confirmation.

Sends reminders when WhatsApp or outbound calling is enabled.

Escalates urgent or sensitive cases to the clinic team.

Proof

Practical deployment fit.

Kooday is built for Indian privacy expectations: AI disclosure, opt-in recording and isolated business data are part of the default design.

Guardrails

What stays controlled.

  • It should not diagnose symptoms, suggest treatment or replace medical advice.
  • It should escalate urgent, sensitive or emergency cases using your approved routing rules.
  • It should keep recording off by default unless the clinic chooses disclosure and consent flows.
Best fit

Where this works first.

  • Best fit: dental clinics, diagnostic clinics and appointment-led practices.
  • Strong first automation: missed-call capture and reminder workflows.
  • Primary buyer value: fewer missed appointment enquiries and cleaner front-desk handoff.
Channels

Voice, WhatsApp and web chat work together.

Phone helps patients who call directly, WhatsApp supports reminders and directions, and web chat captures visitors checking services or hours.

Phone calls

Answers missed-call-prone enquiries in your customers’ language.

WhatsApp

Continues conversations and follow-ups when the add-on is enabled.

Website chat

Turns website visitors into structured enquiries before they leave.

FAQ

Questions about clinics & dental.

Can Kooday confirm medical appointments automatically?+
Kooday can collect appointment requests and follow your confirmation rules. For clinics that prefer staff approval, it can hand over the request before confirming.
Can it handle emergency medical advice?+
No. Kooday should not give medical advice. It can route urgent cases to your clinic team or provide your approved emergency instructions.
Can it reduce no-shows?+
It can support no-show reduction by sending reminders and making follow-up calls, depending on your consent and communication setup.
Is call recording mandatory?+
No. Recording is off by default and opt-in per agent. When enabled, the agent discloses recording at the start of the call.
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Answer parent enquiries about admissions, fees, timings and visits without flooding the office phone during peak season.

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Get started

Stop missing calls. Start in 15 minutes.

Hear an agent built for your business, in your customers' language. We'll show you a live conversation and exactly what it would cost.

  • A 15-minute call — no slides, just a live agent.
  • A clear price for your business, up front.
  • No pressure, no lock-in. Try it on a pilot first.
+91 82818 03535 connect@kooday.tech WhatsApp us

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