Every enquiry answered.
On every channel. At every hour.
The phone that rings out at 8pm. The WhatsApp nobody saw until Monday. The Instagram DM that went cold. One assistant picks all of them up, in your customer’s language, and leaves you a record instead of a missed call.
That WhatsApp button is answered by our own assistant — the thing this page is about, doing the job live.
The same week, twice
Nothing below is a feature. It is what the features add up to on a normal Tuesday.
Now
- Four missed calls, no idea who they were
- A WhatsApp enquiry answered eleven hours late
- A price quoted from a document last updated in March
- Leads living in your head, or on a notepad
- Your evening spent typing the same eight answers
With Kooday
- Every call answered, transcribed and summarised
- The 11pm message answered at 11pm
- Prices read from your catalogue as the customer asks
- A sales board that fills itself, and chases the quiet ones
- You stepping in only where a person was actually needed
Nothing goes unanswered
Phone, WhatsApp, Instagram, Messenger, your website — one assistant across all of them, so the answer is the same wherever the customer found you.
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Your phone stops ringing out
An assistant that answers your business phone on the first ring, in the caller’s own language, and leaves you a transcript, a summary and a contact record.
AI phone agent -
The 11pm enquiry gets an answer at 11pm
A WhatsApp chatbot on your WhatsApp Business number that answers text and voice notes immediately, stays inside Meta’s 24-hour window, and hands the thread to you when it should.
WhatsApp -
Visitors stop leaving without asking
An AI chatbot for your website that streams replies from the same assistant answering your phone and WhatsApp, and opens the conversation itself.
Website chat -
The DM that starts the sale gets answered
Instagram automation for DM and Facebook Messenger enquiries, answered by the same assistant that runs your WhatsApp, phone and website chat, provisioned in one step.
Instagram & Messenger
It answers from your material, not guesswork
Your prices, your policies, your catalogue. Correct something once and every channel is corrected with it.
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Answers cite the page, not a guess
Turn a public website into a focused assistant that answers from its pages and links people to the section that supports the answer.
Website Guide -
Fix a wrong answer once, everywhere
Upload documents or paste text and the assistant answers from them, in your words, across every channel. Correct it once and every channel changes.
Knowledge base -
It quotes today’s price, not March’s
Enter what you sell as structured entries and the assistant looks the price up as the customer asks — shows it as a card on WhatsApp and web chat, builds a quote, and takes the order.
Catalogue & orders -
Set it up yourself, in an afternoon
Create assistants from the dashboard, write what each one should do and must never do, save a draft, publish when you are happy, and restore any earlier version.
Build your assistant
Conversations become sales
An answered enquiry that nobody follows up is a lost one. The board fills itself, the quiet deals get chased, and you can see what it was worth.
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Nobody has to type the lead in
Enquiries become deals on a board automatically, the assistant advances them on evidence and writes down why, and only a person ever closes one.
Sales pipeline -
The follow-ups actually get made
Voice campaigns over your own contacts, previewed before they dial, paced and windowed, with a brief the assistant follows and a do-not-call list it cannot cross.
Outbound calling -
Tell your customers, without the spam
Send an approved WhatsApp template to a saved segment of your own customers, with consent checked on every send, and let the assistant that already knows them handle the replies.
WhatsApp campaigns -
See what it was actually worth
Conversations handled, how many needed no human at all, median reply time, channel mix and trends against the previous period — with a cost-saved estimate whose assumption you can change.
Impact insights
Your customers are already messaging you. The only question is whether anyone answers.
Not one of the twenty things above matters on its own. What matters is that the enquiry that arrived while you were with a customer still got a reply.
Run it all from one screen
One inbox, one set of numbers, one pipeline — instead of four apps and a WhatsApp on somebody’s personal phone.
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Step in mid-sentence whenever you want
Every conversation in one list, with a clear marker of whether you or the assistant is replying, and an atomic hand-over that cannot double-send.
Shared inbox -
One customer across phone and WhatsApp
A phone call and a WhatsApp thread from the same number resolve to one customer with one history. Website chat, Instagram and Messenger visitors get their own records, kept apart from the phone and WhatsApp customer record.
Customer profiles -
No more month-old CSV exports
Kooday pulls contacts from your own REST endpoint on a schedule, tags what the sync owns, and deactivates what you deleted upstream — so your lists are live rather than a stale export.
Contact sync -
Know exactly what you are paying for
Every call logged with transcript and recording, a report builder over your own fields, and usage metered per bot so you can see where the minutes went.
Reports & usage -
Your business, hands-free
Ask for today’s numbers, inspect the pipeline, look up a customer, dictate a meeting note or set a follow-up from WhatsApp — with roles, confirmations and a complete audit history.
Command Center
Built so you can hand it the keys
Consent honoured automatically, your data isolated per business, and an open edge for whatever you already run.
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A "stop" is honoured, permanently
A customer replies stop, in English, Hindi or Malayalam, and your promotional follow-ups end on every channel including calls. Nobody at your business, or at Kooday, can put them back on.
Opt-out & consent -
It plugs into what you already run
Forty events delivered as signed, retried, replayable webhooks; scoped API keys; inbound hooks so your systems can answer back; and actions your assistant calls mid-conversation.
API & events -
Your data stays your data
Your data is walled off at the database level, credentials are encrypted and rotatable, recording is off until you ask for it, and your telephony account stays in your own name.
Security & control -
A person on the other end
Report a bug or ask a question without leaving the dashboard. The ticket carries your plan, assistant, channel and the exact call it came from — so you never have to reproduce a problem.
Getting help
Every page here tells you where it stops
Anyone can list capabilities. Each of the twenty pages above carries a "Where it stops" section with the same weight as the capability list — what it cannot do, what is not proven yet, what we do not sell. It is the section prospects quote back to us, and it is the reason the rest of the page is worth believing.
- If a thing is built but unproven on a live account, the page says so.
- If a thing is designed and not built, the page says that too.
- If you need something we do not do, we would rather you found out here than in month two.
Message us and watch it work
Tell it what your week actually looks like. You will be talking to our own assistant — same platform, doing the job on our side of the conversation. That is the demo.
Plans from ₹99/month. No call required to find out more.