WHEN · High intent
Intent-led compression
Price, availability or “how do we start?” shortens discovery. Kooday answers first, asks no more than it needs and moves to the next step.
Kooday AI Sales Engine
Your sales engine should not stop when your team logs off.
Kooday turns every customer conversation into forward motion—answering, qualifying, progressing and following up across channels, with the context and controls serious sales teams need.
- Every channel
- Every hour
- One customer memory
Opportunity in motionEnterprise enquiry · Live
VOICE · 21:14
“We need guest support across six properties. Can you integrate with our current systems?”
AI READ
High intentMulti-locationIntegration required
NEXT ACTION CREATEDTechnical discovery with operations leadTomorrow · 10:30 · Team review required
NewQualifiedDiscoveryProposal
Not another chatbot.
A connected system that listens, sells, remembers and moves the right opportunities forward.
The revenue leak
Most sales pipelines begin after the moment that matters.
A buyer calls after hours. Another asks a detailed question on WhatsApp. A third returns through your website three days later.
Traditional CRM waits for somebody to type those moments in. Kooday works inside them—while intent is visible, questions are current and the next step can still happen.
Conversation→Decision→Action
Scale the team’s judgement
Give your best sales process to every conversation.
Your strongest people know how to spot intent, ask the question that matters and leave a buyer with a clear next step. Kooday turns that operating method into something every channel can use—without taking final authority away from your team.
One continuous revenue loop
From first question to the next best action.
Six connected capabilities. One shared understanding of the customer.
- 01
Capture every signal
Calls, WhatsApp messages and website conversations enter one customer history instead of separate inboxes.
- 02
Respond with substance
The assistant answers from your catalogue, knowledge and policies—while the buyer is still interested.
- 03
Diagnose and qualify
It discovers the need, urgency, decision process and fit without turning the conversation into a form.
- 04
Advance the opportunity
Real conversation outcomes open and move deals. Every automatic change keeps its reason.
- 05
Keep momentum alive
Follow-ups are timed to the stage and context. Quiet, warm opportunities can receive useful material—not empty nudges.
- 06
Learn what converts
See where conversations progress, where objections remain and when a person should step in.
A sales method, not a friendly tone
It knows what a good sales conversation needs next.
Kooday does more than answer accurately. Its Sales persona works through a deliberate method—from opening and diagnosis to qualification, proof, objection handling and a specific commitment.
- Ready buyer?Keep discovery short and make the next step easy.
- Complex need?Understand the problem, its consequence and who decides.
- Wrong fit?Disqualify cleanly instead of manufacturing activity.
- Human judgement needed?Hand over with the history and next action intact.
01Open↓
02Diagnose↓
03Qualify↓
04Prescribe↓
05Prove↓
06Resolve↓
07Commit↓
08Lock
No invented urgency. No unauthorised discounting. No pressure at any cost.
Adaptive sales techniques
Different buyers need different moves.
Kooday does not select a sales script at random. It reads the buying signal, applies the appropriate play and stays inside the facts, authority and boundaries you provide.
WHEN · Complex or unclear need
Consultative diagnosis
It moves from situation to problem, consequence and value—then confirms its understanding before prescribing.
WHEN · Analytical buyer
Proof and payback
It uses specifications, comparisons and permitted numbers, suppressing emotional language when evidence is what moves the decision.
WHEN · Objection or hesitation
Objection isolation
It checks whether the stated objection is the real blocker, acknowledges it, explores it and only then responds.
WHEN · Risk is the blocker
Risk-reduction close
Where your offer supports it, Kooday can propose a pilot, a smaller scope or a shorter commitment instead of pushing harder.
WHEN · The main decision is made
Responsible expansion
Only after the yes, it may suggest one relevant addition from your catalogue—and accepts the first no.
Persona is the operating style
Choose the job. Then make the voice yours.
The Sales persona carries the method above. Service resolves, Mentor explains, and Follow-up reopens a quiet conversation. Each has phone and chat adaptations, and you can copy a standard persona to tune its manner for your brand.
Explore personas and customisationSalesDiagnose · qualify · close
ServiceResolve the need at hand
MentorExplain and guide
Follow-upRestart with context
Built into the operating system
Not a promise in a slide deck. A working surface your team can inspect.
These are real product views from the Kooday dashboard. Sample data is shown.
Your rules win
The assistant works only where you allow it.
Choose the pipeline stages Kooday can work. Keep negotiation, approval and final closure with your team.
Explore pipeline controls Under the hood
The controls behind the intelligence.
Sales leaders decide what enters the pipeline, which stages the assistant works, when it follows up and when a person takes control.
01 · Intake
Define what a real opportunity looks like.
Map meaningful conversation outcomes to the right starting stage. Routine support stays out of the sales board.
See pipeline intake
02 · Cadence
Set a different operating rhythm for every stage.
Choose when to message, when to call and when silence should become a human task. Hot and cold opportunities can follow different clocks.
See follow-up controls
03 · Deal intelligence
Brief the AI as naturally as you brief a colleague.
Give one opportunity a temporary fact, approval or instruction. Keep it private—or deliberately make it visible to the assistant across the customer’s next interaction.
See deal briefing
04 · Evidence
Measure whether re-engagement changed anything.
Track who came back after useful follow-up and compare it with eligible opportunities deliberately left alone. Sample dashboard data shown.
See nurture measurement
CONTEXT ENGINERight message.
Right reason.
Right moment.
Right reason.
Right moment.
Follow-up that earns the reply
“Just checking in” is not a sales strategy.
Kooday follows up from what the buyer actually discussed, where the opportunity stands and what would help them decide.
A warm, quiet opportunity can receive the relevant comparison, specification or explanation from your own library. If nothing fits, Kooday does not invent a reason to message.
- Cadence set by pipeline stage
- Customer opt-outs respected across promotional follow-up
- Human escalation when the deal needs judgement
AI speed. Human authority.
Automation should create leverage—not ambiguity.
People close the deal
Kooday can progress opportunities, but Won and Lost remain human decisions.
Every move has a reason
Automatic actions link back to the conversation evidence that caused them.
Take over with context
Your team enters the conversation with history, need and next action already visible.
Boundaries stay explicit
Channels, stages, timing, offers and follow-up rules remain under your control.
See your sales process come alive
Bring us one real sales journey.
We will map how Kooday would respond, qualify, advance and follow up—from the first enquiry to the moment your team takes over.
