One AI. Every customer role.

The AI receptionist, sales assistant and booking agent for growing businesses.

Kooday handles customer demand across calls, messaging and web—while preserving context across every interaction.

Build your AI agent Talk to Nila
Kooday mascot welcoming visitors
Responds at scale Qualifies demand Coordinates bookings Orchestrates follow-up Preserves context Live 24/7, on every channel

Hear the difference

Don’t imagine the conversation. Have one.

Call Nila, Kooday’s demonstration voice agent. Ask about availability, a policy or a complex requirement and hear how naturally the conversation moves.

2 min

No sign-up. Speak naturally in English or another supported language.

Nila Kooday voice agent
Hi, I'm Nila Ask about prices, timings, or book a slot.
What are your prices?Open on Sunday?Book a slot
Accent
Ask me anything
Talk to Nila Ask me anything
Tap to talk No sign-up · about 2 minutes

Multi-channel. Single brain.

They change the channel.
Kooday keeps the story.

WhatsApp. Website. Phone.
A website chat continues on WhatsApp with its context. Phone and WhatsApp from one number are one customer.

Same numberOne customer
Same contextCarried to WhatsApp
Any channelAlways connected
Illustrative: the website chat continues on WhatsApp; phone and WhatsApp from one number are one customer
Website chat

I messaged earlier about our summit.
Can you include AV and airport transfers?

Kooday remembered
180 guestsRoom blockAV + transfers

Full context. No repetition. Ready to coordinate.

A
Phone call

Hi Alex—I have your summit requirements: ballroom, 90-room block, AV and airport transfers. Our events team has availability.Shall I arrange a proposal review?

Call duration 02:18
One number.One customer.One memory.

Where customer operations lose momentum

Customer demand doesn’t slow down when operations get busy.

Kooday closes the gaps between enquiry, answer and next action—across teams, locations and time zones.

International hotel reservations team managing a high volume of guest enquiries01 · Demand spike

“A demand spike put hundreds of guest enquiries into the queue.”

Kooday responds in parallel while keeping every answer grounded in policy and live availability.

Wellness clinic owner helping a client while a message waits on her phone02 · Slow reply

“Patients moved between locations and channels, but their context did not follow.”

Kooday keeps one continuous record for phone and WhatsApp from one number. A website chat can continue on WhatsApp.

Home-services team reviewing a job while a customer call waits03 · Lost follow-up

“Regional teams handled thousands of enquiries, but promising opportunities still went cold.”

Kooday coordinates the next step and escalates the opportunities that need a person.

Wherever customers find you

Every conversation, on every channel and in every language.

Customers call, type, send voice notes and return somewhere else. Kooday carries the same knowledge, personality and memory with them.

01

Voice that answers and follows up

Natural inbound and outbound calls on your number, website voice and WhatsApp voice notes—without a press-one menu.

WhatsApp, Instagram and Messenger

Answer questions, send product cards, confirm bookings and continue follow-ups in the apps customers already check.

03

Website chat that moves beyond chat

Qualify visitors, quote from your catalogue and turn “just looking” into a useful next step before they close the tab.

Built for multilingual business

They choose the language. Kooday simply follows.

Configure the languages your customers actually use and test every voice before launch—even for mixed-language conversations.

EnglishEspañolFrançaisहिन्दी+ yours

One customer. One continuous story.

From first enquiry to a coordinated outcome.

One Kooday agent answers every channel the same way, across teams, locations and time zones.

Kooday presenting a customer journey
  1. 01
    Any channelA high-value enquiry arrives outside regional hours.

    Kooday responds immediately, understands the requirements and identifies the opportunity.

  2. 02
    Business systemsLive information shapes the right response.

    Policies, availability, catalogue data and approved pricing stay consistent across every interaction.

  3. 03
    OrchestrationThe next step moves without losing context.

    Kooday follows up, coordinates the handoff and brings in the right team when judgement is needed.

  4. 04
    Operations dashboardLeaders see the whole customer journey.

    The enquiry, conversations, outcome and next action remain connected and measurable.

More than the voice on the phone

The customer operation behind every conversation.

Kooday replaces the gaps between an answering service, inbox, catalogue, CRM, outbound dialler and reporting spreadsheet.

Real Kooday product views demonstration data

Kooday shared inbox showing a customer conversation and the Take over control
01 · One shared inbox

Step in only when the moment needs you.

Calls and messages meet in one place. Take over a conversation with its full history, then hand it back without making the customer start again.

Kooday pipeline controls for stages, automated follow-ups and human handoff
02 · Pipeline and follow-up

Every promising enquiry has a next step.

Kooday organises opportunities, follows up at the right time and flags the conversations where a personal call can make the difference.

Kooday knowledge base showing approved business information and visibility controls
03 · Business knowledge

Answer from knowledge you control.

Keep policies, services, offers and approved documents together so every answer stays useful, consistent and reviewable.

Kooday dashboard showing conversation volume, resolution and response-time metrics
04 · Visible impact

See what the agent handled—and what happened next.

Track conversations, response time, channel mix and human resolution from a dashboard your team can understand at a glance.

You stay in control.Turn channels on or off.Version your instructions.Your number remains yours.Customer “stop” always means stop.
Live across the platform today.Explore the operational capabilities behind the four product views.

Open by design

It works with the business you already run.

Kooday can push events to your CRM, spreadsheet, accounting or booking tools—and call your systems during a live conversation for stock, orders, payments or availability.

See the event reference →
Event streamSigned · retried · replayable
  • call.completedsummary + outcome
  • lead.capturedcustomer + need
  • deal.wonpipeline updated
  • order.paidpayment confirmed
  • handoff.requesteda human is needed
Connect through webhooks, API, n8n, Zapier or Make.

Built around the work

Different businesses. The same costly gaps.

Explore how Kooday handles the calls, questions, bookings and follow-ups that matter in your industry.

01Clinics & dental

Let patients ask about timings, directions, appointments and reminders without waiting for your front desk to be free.

↗02Salons & spas

Capture appointment requests, answer service and price questions, and keep your chair time fuller without constant phone interruptions.

↗03Hotels & resorts

Answer room, rate, check-in, location and local guide questions in the guest language before the booking window closes.

↗04Home services

Capture urgent repair calls, collect address and job details, and route serious enquiries before the customer calls the next provider.

↗
Explore every solution →

Trust is part of the product

Helpful to customers. Accountable to you.

Every conversation is designed around disclosure, consent, control and isolation—not retrofitted after launch.

Transparent

Honest about being AI.

The assistant is instructed to say it is AI when asked. Review its opening message before launch.

Consent-led

Recording is off by default.

When enabled, the agent announces recording at the start of the call.

Controlled

Your team decides the boundaries.

Set languages, calling hours, handoff rules and customer opt-outs for each operation.

Isolated

Your business data stays yours.

Customer data is isolated and never used to train another business’s agent.

Security and controls ↗Data and privacy ↗API event reference ↗Human takeover ↗

Build in minutes. Deploy with care.

Your knowledge. Your voice. Your rules.

Build and test your first Kooday agent in minutes. An assisted production deployment across business channels can take about 2–3 weeks while we configure and test it with you.

Kooday holding a setup checklist
  1. 1
    Tell us how your business works

    Your services, prices, hours, policies, tone and languages.

  2. 2
    Hear and refine your agent

    Test real conversations and adjust how it responds.

  3. 3
    Connect the channels you need

    Phone, WhatsApp and your website—together or one at a time.

  4. 4
    Go live with complete visibility

    See every conversation, outcome and next step from your dashboard.

Built for youYour prices, hours, tone and languages—not a generic template.
You stay in controlHear it before launch, refine it and turn it off whenever needed.
No risk to tryStart with a short pilot on real calls. See the results, then decide.

Questions

Everything you may be wondering.

Pricing, languages, setup, privacy and what customers experience.

Browse all frequently asked questions →

What exactly is Kooday?+

Kooday is an AI customer team for growing businesses. It answers enquiries across phone, WhatsApp, Instagram, Messenger and your website, uses your approved business knowledge, recommends from your catalogue, follows up and keeps the resulting opportunities organised for your team.

Which languages does it support?+

We build each agent around the languages your customers actually use. That can include English, Hindi, Tamil and Malayalam, with support for mixed-language conversations. Language and voice quality vary by use case, so we test the languages you need before launch.

How much does it cost?+

Kooday has a platform subscription plus metered usage. Plans and usage rates are published on the pricing page for India in INR and international customers in USD. Phone-provider and WhatsApp charges are paid through your own accounts. Assisted setup, add-ons and complex rollouts may cost extra; confirm the scope before launch.

Do my customers need to install anything?+

No. Your customers simply call your number, message your WhatsApp, or chat on your website exactly as they do now. There's nothing for them to download or learn.

How quickly can I go live?+

An assisted Kooday rollout is typically scoped at about 2–3 weeks. Timing depends on your business information, channel approvals, integrations and testing. Confirm your launch schedule with us before committing to a date.

How do call recording and privacy work?+

Kooday call recording is off by default. Recording requires the agent’s recording setting and a working spoken recording notice; if the notice cannot be prepared, the call runs without recording. Business data is separated using tenant-scoped access controls. Our privacy policy states that customer data is not used to train another business’s agent.

With your business, every time

Customer demand never arrives one conversation at a time.
Make every interaction move forward.

See an agent configured around your operation in a focused 15-minute demonstration.

Book a demo Request USD pricing
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+91 80 3180 6666WhatsApp usconnect@kooday.tech
Kooday welcoming you
Get started

Stop missing calls. Start in 15 minutes.

Hear an agent built for your business, in your customers' language. We'll show you a live conversation and exactly what it would cost.

  • A 15-minute call — no slides, just a live agent.
  • A clear price for your business, up front.
  • No pressure, no lock-in. Try it on a pilot first.
+91 80 3180 6666 connect@kooday.tech WhatsApp us

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