Kooday vs. AiSensy — an alternative for WhatsApp business messaging

AiSensy is a WhatsApp Business Platform provider built around per-message billing and optional add-ons — a chatbot builder, an AI agent builder. Kooday is an AI receptionist that answers WhatsApp, voice calls and website chat with one assistant. Here’s what AiSensy actually publishes, and where the two part ways.

AiSensy’s pricing, as read from aisensy.com on 8 September 2026

Per-message rates for Indian senders, effective 1 January 2026:

Message category	Rate
Marketing	₹1.09
Utility	₹0.145
Authentication	₹0.145
Service (inside the 24-hour window)	Free

Add-on products, with their own published prices:

Add-on	Monthly	Annual (per month)	Includes
Visual chatbot builder	₹2,500	₹2,250	5 chatbots, 3 free AI generations, catalog + Shopify integration
WhatsApp AI Agent builder	₹1,350	₹1,215	1,000 AI messages/mo, knowledge base, long-term memory, 500 free test messages
Indian virtual number	—	₹2,000 + GST/year (or ₹299/quarter)	—

AiSensy’s platform tier fee is not published on this page. It describes the model as “Monthly / Quarterly / Yearly Subscription — Unlimited Users Plan” and lists add-ons, without a base tier table. We won’t quote a platform fee we haven’t read — if you need one, ask AiSensy directly.

Kooday’s current prices are published in full on the pricing page, not restated here so what you read there stays current.

What each platform actually does

	AiSensy	Kooday
Channels	WhatsApp only	WhatsApp, voice (phone + website), website chat
Visual chatbot builder	Add-on, ₹2,500/mo	No — see below
AI agent / knowledge base	Add-on, ₹1,350/mo, 1,000 AI messages/mo included	Included from the entry tier — no separate AI add-on to buy
AI voice, phone or website	Not offered	Included from the entry tier
Indian-language voice	Not offered	Included

Where AiSensy wins

The message rates themselves are not the story — the per-message price is close to what Meta itself charges for the conversation, on both platforms. What’s a genuine AiSensy advantage is the visual chatbot builder, available as an add-on: if you want to design your own flows visually rather than configure an assistant through conversation, AiSensy offers that and Kooday does not, and never will.

Which one fits

Choose Kooday if you want one assistant that already knows your business — no separate knowledge-base add-on, no per-message AI meter — answering phone calls, WhatsApp and website chat together, including Indian languages. Choose AiSensy if you specifically want to build your own WhatsApp automation flows with a visual editor.