Wati vs. AiSensy vs. Interakt — WhatsApp platforms in India, compared

Wati, AiSensy and Interakt are the three WhatsApp Business Platform providers that come up most often for an Indian business shopping this category. All three sell WhatsApp automation and a visual chatbot builder. None of them answer a phone call. This page puts the three side by side, on what each actually publishes, then explains where Kooday — an AI receptionist that answers phone calls, WhatsApp and website chat — fits a different question.

Platform fees, as read on 8 September 2026

	Wati	AiSensy	Interakt
Entry tier	₹2,499/mo (Growth), 3 users	Not published on the pricing page — add-ons only	Free (single channel, owner role only)
Mid tier	₹4,999/mo (Pro), 5 users	—	$55/mo + taxes (Growth)
Top tier	₹9,999/mo (Business), unlimited integrations	—	$69/mo + taxes (Advanced)
Enterprise	—	—	On request

Wati and Interakt publish clear tier tables. AiSensy does not — its pricing page lists add-ons (a visual chatbot builder at ₹2,500/mo, an AI agent builder at ₹1,350/mo) and per-message rates, but no base platform fee. If a base fee matters to your comparison, ask AiSensy directly; we won’t quote a number we haven’t read.

Message rates, where published

Message category	AiSensy	Interakt	Wati
Marketing	₹1.09	₹0.958	Not published — see own rate card
Utility	₹0.145	₹0.150	Not published
Authentication	₹0.145	₹0.128	Not published

The rates that are published are within a few paise of each other, because both AiSensy and Interakt largely pass through Meta’s own conversation pricing. Message rate is not the differentiator between these three platforms — the platform fee and what a seat costs when your team grows are.

Seats and integrations

	Wati	AiSensy	Interakt
Included seats	3–5, by tier	Not published (unlimited-users framing)	Unlimited on every paid tier
Extra seats	$24–69/user/mo	—	Not applicable
CRM / Salesforce	Unlimited integrations incl. Salesforce (Business tier)	Not published	Separate Sales CRM product, ₹2,499/mo

Where Kooday fits a different question

None of these three platforms answer a phone call, and only Interakt’s Advanced tier and AiSensy’s add-on offer any form of AI agent — both bolted on top of a base plan rather than built in. If the problem you’re solving is “customers call and nobody answers,” these three platforms don’t address it at all; they automate WhatsApp conversations, not incoming calls.

Kooday is an AI receptionist first: it answers phone calls (including in Indian languages), WhatsApp messages and website chat with one assistant, from the entry tier, with no chatbot-builder add-on to buy because Kooday’s assistant is configured through conversation rather than a visual flow editor — which also means it does not offer that visual editor at all. If you specifically want to design your own WhatsApp automation flows by hand, Wati, AiSensy and Interakt all support that and Kooday does not.

Kooday’s current prices are published in full on the pricing page.

Which one fits

Choose one of Wati, AiSensy or Interakt if WhatsApp automation — broadcasts, triggers, a visual flow builder — is the job, and you’re comparing them against each other on seats, integrations and platform fee. Choose Kooday if the problem is unanswered phone calls and scattered messages across channels, and you want one assistant covering all of it without assembling add-ons.