Kooday vs. Interakt — an alternative for WhatsApp business messaging

Interakt is a WhatsApp Business Platform provider with a free single-channel tier, paid plans priced in dollars, and separate CRM and AI add-ons. Kooday is an AI receptionist that answers WhatsApp, voice calls and website chat with one assistant. Here’s what Interakt publishes, and where the two diverge.

Interakt’s pricing, as read from interakt.shop on 8 September 2026

Plan	Monthly	Agents	Channels
Starter	Free	Unlimited (Owner role only)	Instagram or WhatsApp, not both
Growth	$55 + taxes	Unlimited, all roles	WhatsApp + Instagram
Advanced	$69 + taxes	Unlimited, all roles	Both, plus a branching chatbot with API calls
Enterprise	On request	Unlimited	Unlimited messages, no markup, dedicated account manager

Interakt prices its two main tiers in US dollars, not rupees — worth knowing before checkout, since it means the monthly cost moves with the exchange rate.

Separate products on the same page: a Sales CRM at ₹2,499/mo + taxes (5 agents included, ₹499/month per extra agent) and an AI Agents add-on at ₹2,499/mo, including 100 free AI messages, then $0.011/message.

Per-message rates for Indian destinations, as published:

Message category	Rate
Marketing	₹0.958
Authentication	₹0.128
Utility	₹0.150
Service	Free

Kooday’s current prices are published in full on the pricing page, not restated here so what you read there stays current.

What each platform actually does

	Interakt	Kooday
Channels	WhatsApp + Instagram (Growth and up)	WhatsApp, voice (phone + website), website chat
Visual chatbot builder	Advanced tier and up	No — see below
AI agent	Add-on, ₹2,499/mo + per-message after 100 free	Included from the entry tier
AI voice, phone or website	Not offered	Included from the entry tier
Indian-language voice	Not offered	Included
Sales CRM	Separate product, ₹2,499/mo	Sales pipeline included

Where Interakt wins

The free Starter tier genuinely costs nothing for a single channel and the owner role — a real option for someone testing WhatsApp or Instagram automation with no budget yet. Kooday has no free tier.

The visual chatbot builder, on Advanced and up. Kooday does not have one and will not: if you want to design your own conversation flows with API calls, Interakt offers that.

Which one fits

Choose Kooday if you want one assistant across phone, WhatsApp and your website from day one, including calls answered in Indian languages, without stacking a CRM add-on and an AI add-on on top of the base plan to get there. Choose Interakt if you’re starting on a single channel with no budget yet, or specifically want to build your own bot flows with API calls.