See what happened, and what it cost
An assistant you cannot audit is one you have to trust blindly. Every conversation leaves a record, and every minute is accounted for against the bot that spent it.
What it does
- Logs every call with its transcript, structured summary and recording playback.
- Builds custom reports over standard call fields plus the summary fields you defined, with filters, search, grouping and a full CSV export.
- Separates test traffic from real customer traffic, so your own trials do not pollute the numbers.
- Shows usage by bot, so you can see which assistant is spending the minutes.
- Shows an impact view: conversations handled, how many needed no human, median reply time and trends against the previous period.
How it works
- Every call writes a log row and a daily usage rollup as it completes.
- Reports are built from those rows plus whatever summary fields you asked the assistant to capture.
- Inbound calls pass a quota gate you configure — warn, block, or allow overage.
Where it stops
Every product page in this market lists capabilities. This is the other half — the things it does not do, so you find out here rather than in month two.
- Your usage is priced into a GST invoice, downloadable once it has been issued — but invoices do not arrive automatically every month, and none is emailed to you.
- Your balance is a wallet you top up, and usage draws it down. It does not refill itself, and when it empties the assistant stops answering until you add to it.
- Chat conversations and voice notes are rated and appear as their own invoice lines, per assistant and per channel.
- There are no delivery-failure or resolution rates — nothing writes those fields, and the reports omit them rather than showing you a zero.
- The estimated cost-saved figure is explicitly labelled as an estimate, with the assumption editable and the formula visible. Treat it as an illustration.
Common questions
Can I get the data out?
Yes — any report exports as a full filtered CSV, not just the page you are looking at.
Will I get an invoice in the dashboard?
Your usage is priced into a proper GST invoice — line items per assistant and per channel, CGST/SGST or IGST from your billing profile — which you can download once it has been issued. What does not happen is one arriving by itself every month, or landing in your email; issuing is a deliberate step, not a schedule.
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Would this work for your business?
Message us and say what your week actually looks like. You will be talking to our own assistant — the thing this page describes, doing the job on our side of the conversation.
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