Calling out, on your terms
Reminders, reactivation, payment chasers — the calls you would make if you had time. A campaign dials a list you have previewed, delivers the message you wrote, and holds a real conversation with whoever answers.
What it does
- Calls a list built four ways: everyone, a hand-picked set, a list from your own CRM, or a filter over your own contacts.
- Shows you the match count, who an earlier run already reached, and the language split before anything is dialled.
- Follows a brief you write — the opening and closing lines word for word, the message delivered conversationally, and a list of facts it is allowed to state.
- Says a colleague will follow up rather than guessing, when asked something outside those facts.
- Paces itself to calling hours and a per-hour limit you set, and retries sensibly per outcome.
- Pauses itself when your prepaid balance runs out, and resumes from exactly where it stopped.
How it works
- Write the campaign: the assistant, the calling window, the pacing, the brief.
- Choose and preview the audience. A filtered run will not launch until you have looked at it.
- Start the run. Every run keeps its own list, counters and record of who it called.
- Run it again whenever you like — the filter re-resolves, so "whose birthday is today" means the day it runs.
Where it stops
Every product page in this market lists capabilities. This is the other half — the things it does not do, so you find out here rather than in month two.
- A person starts every run. There is no schedule, no "every morning at 9", no recurrence. Run it again in one click — but someone presses the button.
- A filter is a bounded filter over your own contact book, not a segment builder or a CDP. It does not compose lists across systems.
- The voice campaign audience and messaging segments are separate mechanisms; neither selects for the other.
- This is voice, and it is not the WhatsApp campaign product — that is a separate add-on with its own page. The two share no audience: a filter written here selects nobody for messaging.
- A customer who says stop is honoured permanently across every channel, and nobody at your business — or at Kooday — can put them back on. Only they can.
Common questions
Is this a voice blast?
No, and the distinction matters. Even when the message is delivered word for word, the assistant is listening throughout and takes over conversationally the moment the person speaks.
Can I hear it before it goes out?
For a playback campaign, yes — every language has a listen button that plays the exact clip the campaign will play, in the assistant’s own voice.
Does it respect do-not-call?
Yes, enforced at the point a target is claimed rather than as a filter that can be bypassed. We do not, however, claim compliance with any particular regime — honouring an opt-out and being compliant are different things.
Worth reading first
Related
Would this work for your business?
Message us and say what your week actually looks like. You will be talking to our own assistant — the thing this page describes, doing the job on our side of the conversation.
Ask us on WhatsApp