WhatsApp chatbot
What a WhatsApp chatbot actually needs to do — answer inside Meta’s 24-hour window, keep one customer’s history together, and know when to stop and hand off — and how that differs from a drag-and-drop bot builder.
What this category is
A WhatsApp chatbot is a program that receives and answers messages on a WhatsApp Business number automatically, inside Meta’s 24-hour reply window, without a person typing every response — the same job a live answering service does on the phone, just on the channel your customers actually message on.
What this costs
Plans start at $9/month, fixed USD prices for international customers — metered usage from there, no setup fee. See the full USD price list for every tier and add-on.
Who should care
- Businesses whose WhatsApp inbox fills faster than one person can type replies.
- Anyone who searched “whatsapp chatbot for business” and landed on a bot builder that needs scripting before it says anything useful.
- Teams juggling WhatsApp alongside phone calls and Instagram with no shared view of one customer.
Who should not
If what you want is a rule-based flow you build yourself — buttons, menus, a fixed decision tree — that is a different product from this one, and so is a plain answering service that only takes a message. Ours answers from your own knowledge base and hands off when it should, not from a script you maintain.
Read these, in order
What we build for this
Our own numbers, in one place
Every figure we publish — pricing, channels, languages and limits — is on one dated page with a link to where you can verify each row, and an equivalent JSON export if you would rather not read a table. See the published facts.
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Related topics
Rather just ask?
Tell us what your week actually looks like. You will be talking to our own assistant — the thing these pages describe, doing the job on our side of the conversation.
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